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How do I download the app?

Our app is available for download on both iOS and Android platforms. Simply go to the App Store or Google Play Store, search for our app, and click "Download" or "Install".

Is the app free?

Addie is free to download, and has a 7-day free trial allowing you to explore its features and get a feel for how it can enhance your productivity. During this trial period, you'll have access to all the premium features and functionalities, giving you a comprehensive experience of what Addie has to offer.

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After the free trial period, Addie operates on a subscription-based model. You can choose to subscribe on a monthly or annual basis, depending on your preference. The subscription provides you with ongoing access to all the premium features and ensures that you continue to receive regular updates and improvements to the app.

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We strive to make Addie's subscription pricing as reasonable and affordable as possible. We’ve made a conscious commitment never to include any ads within the app. Ads are distracting, especially for people with ADHD. Our goal is to provide you with a seamless and uninterrupted user experience, allowing you to stay engaged and fully immersed in your tasks. By removing ads from Addie, we ensure that your attention remains solely on what matters most – accomplishing your goals and maximizing your productivity.

How do I contact customer support?

Our founder, Jo, takes personal care of all our customer support inquiries and she genuinely loves hearing from you. You can reach out to Jo in three simple ways:

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  1. In-App Feedback: Tap on the settings menu within the app, look for the "Give feedback" option, and choose either WhatsApp or email. Jo will be right there, ready to assist you.<br>
  2. Email: Send an email directly to Jo at [email protected]. Pour your thoughts, share your feedback, or let us know if you've stumbled upon any pesky bugs.<br>
  3. WhatsApp: Alternatively, you can even drop us a message on WhatsApp. Just reach out to us at +44 7514 638327, and Jo will get back to you as soon as she can.<br>

Feel free to get in touch with us for anything you need. We're here not only to address your concerns and squash those bugs but also to have a friendly chat. Your feedback helps us make Addie work even better for everyone.

Can I sync my data across devices?

Yes, our app has a syncing feature that allows you to access your data across multiple devices. Simply sign in to your account on each device and your data will be automatically synced.

Is my data secure?

Absolutely! We take the security and privacy of your data very seriously. At Addie, we understand the importance of keeping your information safe and confidential. Here's what you need to know about the security measures we have in place:<br>